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FAQ

Before you have to ask.

The questions we hear most often – with the answers we would also give you on the phone.

What does a website with you cost?

The standard route is our platform Pixify-AI: CHF 99.– per year, with .ch domain, hosting, SSL and the customer panel, where you change everything yourself. Custom development is billed from CHF 140.– per hour – with an estimate in advance and no surprises.

How quickly will my website be online?

Via Pixify-AI, within 24 hours of ordering. Custom projects we plan together: you get a schedule before we start.

Can you take over my existing website?

Yes. Texts, images, logo and colours are extracted from your current website – whether it was built with WordPress, Wix, Jimdo or by hand. The old website stays online until everything has moved across. More on this under Website migration.

Who actually does the work?

Gabriel Bosnjak, owner of Pixify. No call centre and no passing work on to subcontractors: you talk to the person who writes the code.

What happens after handover?

The domain and content belong to you. You make changes yourself in the customer panel, or you pass them on to us – either works. Hosting, backups and monitoring continue to run in the background.

Is my website also available in French and Italian?

Yes. Every website on Pixify-AI is available in German, French, Italian and English – at no extra cost and without a second website.

Can I change my website myself?

Yes: every visible text, the images, colours and opening hours, in the customer panel. The website is rebuilt immediately. You log in with a link from your email, without a password.

How long am I tied in?

The annual subscription has no set-up fee and no minimum term. It renews every year and can be cancelled online at any time; notice given up to 3 months before expiry takes effect at the end of the current year.

How are your shops different from Shopify?

Our shops run on our own shop engine, which we wrote ourselves and operate ourselves – at a fixed annual price from CHF 249.–, with website, domain and hosting. No apps that have to be rented on top, no plugins to update. What your current shop costs is worked out by the Shopify cost check.

Can I bring my products over from Shopify or WooCommerce?

Yes. The import assistant reads products, including their variants, from a Shopify or WooCommerce CSV. In the other direction, you can export as CSV at any time – nobody gets locked in.

Which payment methods does the shop offer?

Checkout runs securely via Stripe, with card and TWINT. You set shipping costs per country; vouchers and digital products with a download after payment are included.

What does API interface mean in practice?

Two systems exchange data automatically. One example: an order in the shop creates the invoice in the accounting system without anyone typing anything in. We connect Buchify, Stripe and practically any system with an open interface.

Do you also build complete tools?

Yes – that is our core area. We developed our website platform, the accounting software, the customer management and the diagnostics software ourselves, and we run them every day. We build your tool with the same care.

Where is my website hosted?

The company, support and your contact person are in Switzerland. The servers are with Hostinger International Ltd., Cyprus in Frankfurt am Main, Germany (EU), within the EU, where data protection law and the GDPR apply. Backups are made every day and kept for fourteen days, plus a copy stored outside the server.

What happens to my data when AI is involved?

The AI suggests, a human decides. The assistant on this site only answers from our own information; we store your question without an IP address. Please do not enter any personal data there. Details can be found in the privacy policy.

Do you guarantee first place on Google?

No – nobody can honestly promise that. What we can say: every website comes with the technical foundation that Google and AI systems need to read it, and the Search Console in your panel shows you what you are found for.

How much ad budget do I need?

You decide – it goes straight to Meta, Google or TikTok, not to us. For a platform to get enough data to learn, we recommend a few hundred francs a month per platform. Less works too; it just takes longer to see what works.

Who owns the ad account?

You do. The account with Meta, Google or TikTok is in your company’s name, with your payment method; you give us partner access. If you stop, the account, the ads and the figures stay with you.

How do you see what the advertising brings in?

Every ad carries its origin in the link. For shops on Pixify-AI, our tool matches each order to the ad that brought it; on top of that come the platforms’ own figures. Ad pixels only run if your visitors agree in the cookie box.

Do you also do printing?

Yes, in our own print shop Pixify Print in Rorschach: stickers, banners, signs, vinyl and large format, available to order in the pixifyprint.ch shop. More on this at print.pixify.ch.

How does the initial consultation work?

Choose a time that suits you at termin.pixify.ch; the consultation takes place as a video call. Prefer the phone? Call us on +41 44 525 10 58. The initial consultation is free of charge and without obligation.

Didn’t find your question?

Ask the assistant at the bottom right – or ask us directly.